The types of personal information that we collect directly from users depends on how they interact with us, services and our applications.
At Deep Labs our mission is to bring Persona-Based Intelligence, (contextually-aware Artificial Intelligence solutions) to the forefront of computing technology. In order to accomplish this, we process data from a multitude of sources to enable the best experience, in the most secure and efficient way possible. That level of commitment has been, and will continue to be, a part of the Deep Labs credo.
We at Deep Labs believe that you have a right to responsible data handling, so any information that is collected about you is used to help provide the best suite of products and services possible; nothing more.
How Do We Obtain Your Information?
We collect your information from a multitude of sources which may include: behaviour within our applications, third-party entities, strategic partners, affiliates, public information sources, social media platforms or from any number of readily available sources.
What Information Do We Collect?
What Do We Do With Your Information?
We gather information to further build, test and develop the capabilities of our AI decisioning platform, DeepDecision™. We do this, not only, to improve the real-time decisioning capabilities for our customers, clients and affiliates, but also, to improve the long-term predictive capabilities of our systems as a whole. In doing so, we use data to train our computers to identify relevant patterns within datasets that can be used to make predictions about the validity of, or likelihood of an event occurring.
This technology is known as machine learning and is the fundamental reasoning behind the need for large quantities of data, as our ability to expand the capabilities of our platform are directly linked to the amount of data that our systems are able to ingest.
What Information Do We Share And With Whom?
How We Protect Your Data
We take data protection very seriously and as such, we utilize the latest safeguarding measures to ensure that your information remains secure and accessible only to authorized personnel. Some of our safeguarding measures include: secure file transmission, data encryption and firewalls in addition to physical controls such as intrusion detection systems and restricted-access procedures.
Our Data Retention Practices
We reserve the right to retain your personal information for as long as is necessary to 1.) Provide you with continuing support of, and access to, the DeepDecision™ platform, it’s associated applications, service offerings and product suite, or, 2.) For as long as is necessary to comply with legal standards, privacy requirements or corporate initiatives.
Data Disposal Practices
What are Your Rights?
We believe that you have the right to say how your data is used, stored, transmitted and processed. As such, you have the following rights: 1.The right to request access to information we may have about you. 2. The right to rectify any potentially incorrect information, 3. The right to be removed/forgotten by our systems and 4. The right to say which of our processing activities your data is used to accomplish. Given the data rich requirements of our systems and platform, any deviation from standard processing practices may significantly restrict your ability to access our products and those of our partners, affiliates and third-party entities.
Information for California Residents
Under the “Shine the Light” law, California residents have the right, one time per calendar year, to inquire about what personal information has been shared for direct marketing purposes. Any requests for information should be made to [email protected] with the subject “Shine the Light Inquiry”. We do not currently share any data with third-party marketing agents.
How to Exercise Your Rights?
Questions, Comments, Concerns?
If you have any questions, comments or concerns regarding our data-handling practices, policies, or guidelines, please do not hesitate to contact us at [email protected]